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PRIVACY
POLICY

Last Updated: 2 July 2026

 

Privacy Policy

LS Projects & Services LTD ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit www.lsprojects-services.co.uk or contact us.

1. Who We Are

LS Projects & Services LTD

25 Ash Tree Road

Duston

Northampton

NN5 6GW

Email: info@lsprojects-services.co.uk

Telephone: 07424 843462

Website: www.lsprojects-services.co.uk

LS Projects & Services LTD is the data controller responsible for your personal information.

2. What Information We Collect

When you use our website or contact us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Any information you include in our contact form

  • Information relating to your enquiry

  • Your IP address

  • Browser type

  • Device information

  • Website usage data collected through Google Analytics

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries

  • Provide quotations

  • Deliver our services

  • Arrange appointments

  • Communicate with you regarding work you have requested

  • Improve our website and customer experience

  • Monitor website performance using Google Analytics

  • Meet our legal obligations

4. Our Legal Basis for Processing

We process your information under one or more of the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests

5. Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics collects anonymous information such as:

  • Pages visited

  • Time spent on the website

  • Device type

  • Browser information

  • General geographic location

  • How visitors found our website

Where required, we will ask for your consent before placing non-essential analytics cookies on your device.

You can control cookies through your browser settings or your cookie preferences on our website.

6. Contact Forms

If you complete our contact form, we will use the information you provide solely to respond to your enquiry and discuss the services you have requested.

We do not use this information for marketing purposes.

7. Marketing

We do not currently send marketing emails or newsletters.

Should this change in the future, we will only send marketing communications where we have your consent or another lawful basis to do so. You will always have the option to unsubscribe.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share your information where necessary with trusted third parties, including:

  • Website hosting providers

  • IT support providers

  • Professional advisers

  • Government authorities where required by law

These organisations are required to keep your information secure and confidential.

9. How Long We Keep Your Information

We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

11. Your Rights

Under UK GDPR you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details above.

12. Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

You can manage cookie preferences through your browser settings or any cookie consent banner displayed on the website.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

LS Projects & Services LTD

Email: info@lsprojects-services.co.uk

Telephone: 07424 843462

Address:

25 Ash Tree Road

Duston

Northampton

NN5 6GW

15. Complaints

If you believe we have not handled your personal information correctly, please contact us first so we can try to resolve your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

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